Reading through FAQs sometimes is exceptionally useful – but how many of us take the time to do it? So we thought to pop into the blog some handy little tips and questions.
One of the toughest calls is whether a shade needs to be sent in to us for repair.

This may prompt multi-questions that need to be answered:

(1) Is this repair even something that should be attempted by the shade owner?
(2) Is this repair something that a technically-savvy homeowner might be able to accomplish with instructions from our Web Team?
(3) Is this repair a typical and easy do-it-yourself fix?

Sometimes it might feel like you’re a spinning target, and “where she stops nobody knows”!
That’s why we’re here to help — on the other end of the phone, or the email are a small group of knowledgeable people who try to give you the right answer, not the easy answer, or just the answer you want to hear.
Let’s take a typical question, one asked quite frequently lately:

Q: What if my string breaks? Read More

Ever wake in the morning wanting more sleep? Around my house there is certainly MUCH cause for disturbances: airplanes roaring overhead; cars and trucks thumping along the highway; the sunlight streaming in as the sun rises and beams across the front of the house (which affects three out of four bedrooms).

So this post will come in two parts: the first will be for those who can’t wait for darkness, no matter the time of day.
Nightshift workers, or those of us who just want to sleep beyond the tweeting of birds and the world waking up at dawn have found the Symphony line of BLACKOUT shade fabric just the ticket! And look at these: Read More

Did you know: Our Symphony line of Light Filtering Cellular Shade material is immersible! That’s just one of the advantages you have with our Bonded Polyester cell shade fabric versus the spun lace variety found in most box stores.
Our non-woven fabrics are inherently anti-static and repel dust; all they require is a periodic vacuum with the upholstery attachment, or even just a feather-dusting! This will keep the fabric clean and bright.

Spills and stain can be lightly blotted with a cloth or damp sponge — though many people swear by our Stain Resistant series of cell shade fabric, StainAway, especially for kitchen applications.

More difficult stains may require soaking in warm water with mild soap. For this, remove the shade from the window; the tub is often the most convenient place to let it soak.

ONE WORD OF WARNING: Do NOT submerge a CORDLESS head rail in water!!! Read More